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KMID : 0869620220390040445
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Journal of Korean Society of Hospital Pharmacists
2022 Volume.39 No. 4 p.445 ~ p.461
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Survey on Critical Care Pharmacists’ Role Importance-Performance Analysis in Multidisciplinary Intensive Care Unit Teams: Gap Between Physicians and Pharmacists in South Korea
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Sohn You-Min
Lee Hye-Ryeong
Park Eun-Jeong
Choi Eun-Young
Moon Chae-Won
Song Young-Joo
Heo Eun-Jeong
Sa Eun-Young
Ryu Su-Hyun
Jung Sun-Mi
Lee Kyung-Ah
Choi Eun-Jeong
Min Myung-Sook
Kim Jeong-Mee
Kim Eun-Young
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Abstract
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Background : The objective of this study was to survey critical care pharmacists’ role by importance- performance analysis in multidisciplinary ICU teams.
Methods : This multicenter prospective cross-sectional questionnaire study was conducted through direct mailing. Questionnaires and return envelopes were mailed to heads of hospital department of pharmacy. These questionnaires were designed to request for importance, performance of fundamental, desirable, and optimal services of pharmacy services for ICU pharmacists and satisfaction for clinicians. Data were subjected to importance-performance analysis.
Results : Forty-one item pharmacy questionnaires and 25-item for clinicians were developed and distributed to ICU pharmacist and clinicians. Forty-seven (90%) pharmacists and 51 (66%) clinicians returned questionnaires. Clinicians generally rated satisfaction of pharmacy services more favorably than pharmacists in clinical function in both patient care and non-patient care.
Means ± standard deviations (SDs) of importance and performance were 6.20±0.17 and 5.37±0.38, respectively, for the evaluation of clinical activities of patient-care by critical care pharmacist. In the case of pharmacists’ evaluation of non-patient care, means ± SDs of importance and performance were 4.86±0.70 and 4.78±0.21, respectively. The evaluation of importance for non-patient care tasks was significantly lower than that of patient-care tasks (p=0.001). The IPA analysis of clinician’s scores of importance and performance were 6.27±0.25 and 6.11±0.21, respectively for the evaluation of clinical activities of patient-care by critical care pharmacist. In the case of clinician’s evaluation of clinical activities of non-patient care, means ± SDs of importance and performance were 5.49±0.45 and 5.74±0.27, respectively.
Conclusion : In conclusion, it was evaluated as important or appropriate performance and highly evaluated for satisfaction with the clinicians for critical care pharmacists’ role on importance- performance in ICU multidisciplinary team activity.
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KEYWORD
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Clinical pharmacist, ICU, Survey, Importance-performance analysis, Multidisciplinary team
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